Privacy Policy

Zulfiqar Cinematics ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at zulfiqarcinematics.co.uk or engage our services.

This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller responsible for your personal data is:

We may collect and process the following categories of personal data:

• Identity Data: Your name, as provided in enquiry forms or correspondence.
• Contact Data: Email address, telephone number, and postal address.
• Event Data: Details about your event, including date, type, and location.
• Financial Data: Payment information processed through our secure payment providers. We do not store card details directly.
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing from us.

We collect data through the following means:

• Direct interactions: When you complete our contact form, email us, call us, or book our services.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data using cookies and similar technologies.
• Third parties: We may receive data from analytics providers, advertising networks, and search information providers.

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotations.
• To fulfil our contractual obligations when you book our services.
• To process payments and manage our accounts.
• To deliver your photographs and/or films via our secure online gallery.
• To send you service-related communications (booking confirmations, delivery notifications).
• To send marketing communications where you have consented or where we have a legitimate interest.
• To improve our website and services through analytics.
• To comply with legal obligations.

Our lawful bases for processing include: performance of a contract, legitimate interests, compliance with a legal obligation, and consent (where applicable).

Our website uses cookies — small text files placed on your device — to distinguish you from other users and to improve your experience. We use the following types of cookies:

• Strictly necessary cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. We use these only with your consent.
• Marketing cookies: Used to deliver relevant advertisements. Used only with your consent.

You can manage your cookie preferences at any time via the cookie banner on our website or through your browser settings.

We may share your data with the following categories of third parties:

• Payment processors: To securely process payments on our behalf.
• Online gallery providers: To host and deliver your photographs securely.
• Email service providers: To send transactional and marketing emails.
• Analytics providers: Such as Google Analytics, to help us understand website usage.
• IT and system administration services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Client data related to bookings is typically retained for 7 years following the completion of services, in line with UK tax and accounting requirements. Marketing data is retained until you withdraw consent or opt out.

Under UK data protection law, you have the following rights:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete data.
• Right to erasure: To request deletion of your personal data in certain circumstances.
• Right to restrict processing: To request that we limit how we use your data.
• Right to data portability: To receive your data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decision-making: Not to be subject to solely automated decisions that significantly affect you.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Access to your personal data is restricted to those who have a business need to know.

Some of our third-party service providers are based outside the UK. Where we transfer your data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: